Welcome to www.timbermatchgo.com (the “Website”). These Terms of Service (“Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”, “user”, “player”), and GAME BASE PTY LTD (“we”, “us”, “our”, or the “Company”), concerning your access to and use of our Website and the purchase of our pre-made digital PC puzzle game packages (the “Digital Products”).
The storefront, checkout systems, and Digital Products offered on this Website are designed, structured, and operated exclusively for users residing within the European region. By executing a transaction on this Website, you represent, warrant, and confirm that you are a verified resident of the European region and are at least 18 years of age. If you are accessing this site from outside the designated European service scope, you are not authorized to purchase our Digital Products.
1. Corporate Identity & Legal Entity
This Website and all associated digital game distributions are owned and operated by:
- Brand Name: TimberMatchGo
- Legal Corporate Entity: GAME BASE PTY LTD
- Company Registration Number: 696 717 101
- Australian Business Number (ABN): 62 696 717 101
- Registered Address: 50 Evans St, Inverell NSW 2360, Australia
- Contact Email: creative@timbermatchgo.com
2. One-Time Purchase Model & No Subscriptions
All transactions executed on www.timbermatchgo.com are structured strictly as one-time, standalone digital purchases.
- We do not operate under an ongoing subscription model, recurring billing contracts, or continuous service agreements.
- We do not provide custom software development, bespoke programming, or individual IT design services. Each purchase represents a full transaction for a pre-made, specific digital asset and game package download.
3. Immediate Delivery & Waiver of the 14-Day Right of Withdrawal (European Consumer Standard)
In accordance with Article 16(m) of the European Union Consumer Rights Directive (Directive 2011/83/EU) regarding the supply of digital content which is not supplied on a tangible medium:
Crucial Notice to Our European Consumers: By purchasing our Digital Products and initiating the download or access sequence, you provide your explicit prior consent for immediate performance of the contract, and you formally acknowledge and agree that once the digital delivery process has commenced, you immediately lose and waive your 14-day right of withdrawal (the right to a no-reason refund).
Because our Digital Products are entirely intangible and instantly delivered via digital streams exclusively to our European user base, all sales are considered final and non-refundable once the download link is generated or accessed. This measure is strictly enforced to protect our digital infrastructure against unauthorized consumption and reproduction.
4. Intellectual Property & Limited License Grant (European Scope)
When you purchase a Digital Product on our Website, you are acquiring a limited license to experience the product, and you do not acquire any proprietary stakes or ownership in the game software.
- Limited License Only: Upon successful payment processing via our third-party provider, Stripe, the Company grants you a non-exclusive, non-transferable, revocable, strictly personal, and limited License to Use the virtual items and digital game files for personal, non-commercial entertainment purposes on a compatible personal computer within the European region.
- No Ownership: You explicitly acknowledge and agree that you do not acquire any ownership rights, titles, or proprietary interests in or to the Digital Products.
- Copyright Protection: All game software, compiled applications, interface designs, original background visuals, artwork, animations, sound effects, music, and layout elements remain the absolute and exclusive property of GAME BASE PTY LTD or its verified licensors.
- Prohibited Actions: You are strictly prohibited from copying, modifying, distributing, broadcasting, reverse-engineering, decompiling, or exploiting any assets or software within our packages for any commercial endeavors, public displays, or secondary resale. Any unauthorized reproduction or material breach of this license will result in immediate revocation of your authorized access license and may subject the violating party to legal remedies for copyright infringement.
5. Third-Party Payment Gateway
To ensure maximum financial security, all billing operations and checkouts are managed independently by Stripe. By initiating a checkout sequence, you agree to comply with Stripe’s operational policies and terms. GAME BASE PTY LTD does not process, view, or retain your credit/debit card credentials.
6. Contact & Dispute Resolution
For any technical issues regarding download execution, link failures, or transactional inquiries, please contact our support desk directly. We operate an asynchronous response desk and guarantee a review of your request within 24 hours:
- Email: creative@timbermatchgo.com
- Corporate Telephone: +61 2 6720 0700
- Mailing Address: 50 Evans St, Inverell NSW 2360, Australia
