This Privacy Policy outlines the standards and protocols governed by GAME BASE PTY LTD (hereinafter referred to as “we”, “us”, “our”, or the “Company”) regarding the collection, use, disclosure, and protection of personal data acquired from users visiting or executing transactions on www.timbermatchgo.com (hereinafter referred to as the “Website”).
As an enterprise incorporated within Australia, operating this storefront exclusively for customers located within the European region, we are committed to safeguarding your privacy in strict compliance with applicable data protection standards, specifically the European Union General Data Protection Regulation (GDPR). Due to our specialized business model, our digital delivery and transaction processing are strictly restricted to users verified within this geographic scope.
1. Data Controller
For the purposes of the GDPR and other applicable data privacy legislations, the legally designated Data Controller responsible for your personal information is:
- Company Name: GAME BASE PTY LTD
- Registration Number: 696 717 101
- Australian Business Number (ABN): 62 696 717 101
- Registered Address: 50 Evans St, Inverell NSW 2360, Australia
- Official Contact Email: creative@timbermatchgo.com
2. Information We Collect and How We Use It
Because our business model is strictly transactional and specialized in pre-made digital download game packages, we minimize data collection to the absolute necessities required to fulfill your order and secure transaction compliance:
- Identity and Contact Data: Name, email address, and billing address provided during the purchase flow.
- Technical and Transaction Data: IP address (used strictly for geographical region validation to ensure full compliance with our exclusive European sales scope), transaction history, and download logs.
3. Third-Party Payment Processing (Stripe)
All financial transactions executed on our Website are processed securely via our external third-party payment gateway provider, Stripe.
To complete your purchase of our digital game suites, your payment information (such as credit/debit card numbers, expiration dates, and security codes) is collected directly by Stripe. GAME BASE PTY LTD does not process, view, or store your raw payment card credentials on our servers.
Stripe processes this personal data in the capacity of an independent data controller or data processor to facilitate secure checkout, prevent fraudulent activity, and comply with financial industry regulations.
4. Data Retention Period
In compliance with GDPR data minimization principles and Australian corporate retention mandates, we store your personal data only for as long as necessary to fulfill the purposes for which it was collected, or to satisfy legal, accounting, and financial reporting requirements:
- Customer Transaction & Record-Keeping: Personal identifiers linked to purchases (such as invoice details, names, and billing addresses) will be securely retained for a standard period of 7 years following the date of the transaction. This duration is strictly required to comply with statutory corporate record-keeping, tax obligations, and legal audit financial laws.
- General Inquiries & Customer Support Communications: Email correspondences, support tickets, and general inquiries submitted to our team will be retained for up to 24 months from the date of final resolution, after which they are permanently deleted or anonymized.
5. Age Restrictions and Child Data Protection
Our Website and the digital game packages offered are tailored and intended exclusively for an adult audience.
- Minimum Age Requirement: You must be at least 18 years of age (or the age of legal majority in your country of residence) to utilize our services or initiate transactions on www.timbermatchgo.com.
- Data Protection of Minors: We do not knowingly collect or solicit personal data from individuals under the age of 18. By accessing our platform, you represent that you meet the age of legal majority. If we become aware that a minor under 18 has inadvertently provided us with personal information, we will take immediate steps to delete such records from our servers and terminate any associated digital download access.
6. Your Rights Under GDPR (For European Users)
As a storefront operating exclusively for customers located within Europe, you possess the following explicit data rights regarding your information held by GAME BASE PTY LTD:
- Right of Access: The right to request copies of your personal data.
- Right to Rectification: The right to request correction of inaccurate data.
- Right to Erasure (“Right to be Forgotten”): The right to request deletion of your data, subject to cases where processing is no longer necessary, or where retention is overridden by our statutory 7-year legal and tax record-keeping compliance obligations.
- Right to Restrict or Object to Processing: The right to limit how we handle your data under certain conditions.
To exercise any of these rights, please contact our support desk directly at creative@timbermatchgo.com.
7. Contact Us
For any questions regarding this Privacy Policy, your data handling, or to execute your privacy rights, please reach out to us at:
- Entity: GAME BASE PTY LTD
- Email: creative@timbermatchgo.com
- Telephone: +61 2 6720 0700
- Address: 50 Evans St, Inverell NSW 2360, Australia
